FAQ
Questions, answered.
The short version of how Forgekite works, what it costs, and where it draws the line. Need something else? Contact us.
What is Forgekite?
Forgekite is an AI collections agent that runs your overdue-invoice follow-up. It connects to your accounting platform (or your uploaded invoices), detects overdue invoices, and sends tone-adaptive reminders that escalate over time — learning from every debtor, reply, and payment. It owns the follow-up work in the Day 14 to Day 90 window where platform auto-reminders stop and collections agencies haven't started.
How does Forgekite connect to my invoices?
You connect your accounting platform over OAuth and Forgekite imports your existing invoices, contacts, and payment history. Xero is the native integration available today. QuickBooks and FreshBooks are coming soon. If you don't use a supported platform, you can work from uploaded invoices instead. Setup takes about ten minutes.
Is Forgekite a debt collector?
No. Forgekite is first-party AR follow-up software, not a third-party debt collector. Reminders are sent from your own domain and sender identity (white-label sending), so the communication stays first-party. Forgekite is not a collections agency and does not take a percentage of what you recover.
How much does Forgekite cost?
Forgekite has three monthly plans: Starter at $49, Growth at $99, and Pro at $199. Pricing is metered by invoice count rather than per seat, and it's anchored against collections-agency fees (which run 25 to 50 percent of recovered debt), not against per-seat software. There is also a free hook: 5 tracked invoices per month with email reminders. Per-tier invoice limits: Starter tracks up to 50 invoices per month, Growth up to 200, and Pro is unlimited.
Is there a free plan?
Yes. You can track 5 invoices per month with email reminders for free — enough to prove the agent on a problem debtor before you pay for anything.
Which accounting platforms are supported?
Xero (native) is available today. QuickBooks and FreshBooks are coming soon. You can also work from uploaded invoices right now if you don't connect a platform.
How does Forgekite know when an invoice is paid?
Three ways. First, your accounting platform: when you reconcile a payment in Xero, a webhook tells Forgekite the invoice is paid and the sequence stops. Second, Stripe payment links: if a debtor pays through the link in a reminder, Forgekite stops automatically and notifies you. Third, manual: you can mark an invoice as paid yourself. Forgekite does not connect to your bank account, so bank transfers and checks are detected once you reconcile or mark them — and every reminder includes an 'Already paid?' link the debtor can use to flag it.
Do you send text messages, and what about consent?
Email is always on. SMS only becomes available from Day 14 of an overdue invoice onward, and only after you attest that the debtor has given prior express written consent to be contacted by text. Forgekite gates SMS behind that TCPA consent attestation.
Can reminders come from my own domain?
Yes. Forgekite supports white-label sending, so reminders go out from your domain and sender identity rather than from Forgekite. This keeps your follow-up first-party and lets you keep your brand voice.
Does Forgekite store my customers' credit-card numbers?
No. Forgekite never stores credit-card numbers — all card processing is handled by Stripe. Data is encrypted in transit and at rest, and the database uses row-level security so each account can only access its own data. Forgekite is not certified under SOC 2, ISO 27001, HIPAA, or PCI DSS, and makes no such claims.
Ready to stop chasing?
Start free with 5 tracked invoices a month and let the agent handle the follow-up.